Just like every snowflake is beautiful and unique, so is every medical practice. Your providers, staff and patients are all part of the amazing uniqueness that makes up your world!

Exclusive Services

At PMBC we want to offer services that are tailored to your needs, not some cookie cutter one size fits all billing approach. We work with you and your staff to determine what your practice needs and focus on providing full support where it is most effective. No two snowflakes are alike, no two practices are alike, and no two billing solutions should be alike!
Our services include comprehensive revenue cycle management which empowers practices to maximize their financial performance. Elevating your practice from surviving to thriving! You have a vision for your practice, and we want to help you achieve that vision.
We strive to offer the best support and training for your staff and patients. We believe processes should be efficient and effective without any extra “fluff”. Providers can focus on patient care, not insurance billing or collections!

What Is Included:

Medical Billing Services:

Our billing solutions go beyond claim submission to offer complete revenue cycle management.

Real-time front desk staff support and training – billing starts at check in! We use real-time communication software to allow front desk staff to ask questions directly to our billers regarding insurances, patient balances, payment plans, you name it! When the patient is standing at the front desk is the best time to communicate with them and we want to give your staff as much support as possible.
Pre-submission review of all claims to verify correct coding and minimize denials.
Timely claim submissions.
Epic, and Office practicum (OP) expertise, but familiar with many different EMR systems and will learn YOUR system!

A/R Management:

Ensuring timely and accurate payments.

Comprehensive analysis: Identify issues, payer trends and improvement opportunities.
Aggressive follow up and proactive approach ensures timely payments, reducing A/R days and providing consistent cash flow.
Expert team manages insurance collections and works diligently with Front Desk staff to manage patient collections.
Commission based pricing structure gives PMBC “skin in the game” when it comes to your A/R. You don’t make money, we don’t make money!
Our results are consistently higher than industry standards and we have improved revenue for every client.

Expert Coding and Real-Time Support

Certified coding experts.

We offer documentation review by CPC certified coders to optimize reimbursement.
Optional on-site or virtual training and support for providers to improve revenue.
Real-Time access to CPC coders and CBP billers for providers to ask questions regarding documentation and coding.
Precise coding that captures all charges and minimizes claim denials.
Knowledge of the latest coding standards. Both CPC and CBP certificates are maintained through extensive CEU conferences and classes.

Efficient Denial management:

We don't just process claims - we prevent and resolve issues.

Analysis of claim denials for patterns and opportunities for improvement.
Submit corrected claims to ensure full reimbursement.
Appeal denials as appropriate.

Patient-First Approach:

Our dedicated billing specialists focus on providing your patients with caring compassionate information to help them understand their billing and to foster a beneficial relationship with your practice.

Provide clear, easy-to-understand answers to billing questions.
Help patients/parents understand the basics of insurance plans and assist when they need to contact their insurance for issues.
Compassionate, respectful patient support and communication. We have all been on the receiving end of a medical bill and can empathize with patients when they are confused or upset with their bills.
Firm payment negotiations that work to ensure the practice’s profitability without sacrificing patient satisfaction.

Individualized Account Management:

Every client has a dedicated billing specialist as well as working directly with PMBC management to ensure your revenue cycle management is complete.

Targeted solutions for your practice’s unique demographics and needs.
Team approach where we are all working towards the same goals.
Expert team that handles the “day to day” issues. If we can fix the problem we will and only bring necessary issues to the practice for attention.